Shipping & Returns

At Future International Trading, we strive to make your shopping experience as convenient and enjoyable as possible. Here are the details of our shipping and returns policies to ensure you have a seamless experience:

Shipping Information

​

• Delivery Locations: We offer shipping within the United Arab Emirates and other select regions. Please contact our customer support for specific delivery destinations.

• Shipping Options: We provide various shipping options to cater to your needs. Standard and express shipping options are available. Delivery times may vary depending on your location and chosen shipping method.

• Shipping Costs: Shipping costs are calculated based on your order's weight, size, and delivery location. You can view the shipping costs during the checkout process.

• Order Tracking: Once your order is processed and shipped, you will receive a tracking number to monitor your shipment's progress. You can use this tracking number to check the status of your delivery.

​

​

Return and Exchange Policy

​

• Returns: If you are not completely satisfied with your purchase, we accept returns within 3 days of the date of delivery. To be eligible for a return, the item must be unused and in its original packaging.

• Exchanges: If you receive a defective or damaged product, please contact our customer support within 2  days of receiving the item. We will arrange for an exchange or a refund.

• Return Process: To initiate a return or exchange, please contact our customer support team. They will guide you through the process, provide a return authorization, and specify the return address.

• Refunds: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued through the original payment method.

• Return Shipping: You are responsible for the cost of shipping when returning an item, except in cases of defective or damaged products.

​

Please note that the above policies are subject to change, and we recommend reviewing them before making a purchase. If you have any questions or require further assistance regarding shipping and returns, our customer support team is here to help. Your satisfaction is important to us, and we are committed to providing the best service possible